Section · 05 / About
Hi, I'm Divya. I design for systems and the people who run them.
Senior UX Designer at UPS, based in Atlanta. I trained in Human–Computer Interaction and have spent the last several years working at the intersection of enterprise software, research, and emerging AI.
A long way around to the work I love.
I started in HCI graduate research, building, breaking, and rebuilding small tools to understand how real people make sense of complex systems. That habit never left.
Today my work splits across three threads: enterprise UX for daily, expert users; research as the connective tissue that keeps design honest; and AI experiences, where the design problem is rarely about the model and almost always about trust, control, and recoverability.
When I'm not designing, I'm teaching part-time at SCAD and mentoring early-career designers, or trying to be a slightly better gardener than I was last weekend.
Senior UX Designer · UPS
Atlanta, GA
M.S. Human–Computer Interaction
Part-time Professor · SCAD
A loose timeline
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2024 → NOW
Senior UX Designer · UPS
Enterprise operational tools and design system contributions.
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2024 → NOW
Part-time Professor · SCAD
Teaching UX to the next generation of designers, studio critique, real-world briefs, and portfolio mentorship.
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2022–2024
UX Designer · Consulting & in-house
GovTech portal redesign (508/ADA), retail navigation research, SPARK product design.
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2021–2022
UI/UX Designer · Terran Orbital
Operational and mission-tooling UX in the aerospace / satellite domain.
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2021–2022
M.S. Human–Computer Interaction
Graduate research, prototype-driven studies, and early industry projects.